Step-by-step User Guide
From Sign-up to Full Practice, in 7 Chapters
Follow this guide and you'll go from a fresh account to a fully digital chamber — appointments, prescriptions, payments, the works. Most doctors finish setup in under 30 minutes.
Chapter 1
Getting Started
Open your account, set up your profile, and go live in under 15 minutes.
Register your account
~2 minVisit the registration page and sign up with your phone number or email. You'll get a 14-day free trial — no credit card needed.
- Use your BMDC-registered name for prescription credibility
- Choose a strong password and store it safely
- Verify your phone number so SMS reminders work later
Complete your doctor profile
~3 minAdd your degrees, specialty, years of experience, and a professional photo. This information powers your public profile and prescription header.
- Add primary specialty (e.g. Medicine, Cardiology, OBGYN)
- List degrees with abbreviation (MBBS, FCPS, MD)
- Upload a clear, recent photo — appears on your public profile
Customise your prescription layout
~3 minDecide how your prescription looks: paper size, logo, header text, signature, footer. Set it once — every Rx uses this template.
- Pick A4, A5, or thermal printer size
- Add chamber name, address, and registration numbers
- Upload signature image — appears on every printed Rx
💡 Tip:You can preview the layout before saving. Don't overload the footer — keep it scannable.
Chapter 2
Set Up Chambers & Schedule
Each chamber is a place you sit — with its own schedule, fee, and staff.
Add your first chamber
~3 minCreate a chamber with name, location, and contact number. You can add unlimited chambers on the Standard plan.
- Use the public-facing name patients recognise
- Add precise address — it appears on patient receipts
- Set the contact number patients should call
Define the weekly schedule
~3 minMark which days and time-slots you sit at this chamber. The system uses this to show patients available booking times.
- Set the time-slot length (e.g. 10 or 15 min per patient)
- Block lunch/prayer breaks so they don't appear as bookable
- Repeat for each chamber — schedules are independent
Set fees — new, old, and follow-up
~2 minDefine your consultation fee with separate amounts for new patients, returning patients, and follow-up visits.
- Set the follow-up validity (e.g. free if returning within 14 days)
- The right fee is applied automatically based on the last visit date
- Different chambers can have different fee structures
Chapter 3
Add Staff & Live Display
Bring your team on board and put a serial display in the waiting area.
Invite receptionists and assistants
~2 minAdd staff members with their own logins. They can create and manage appointments without seeing private financial reports.
- Assign each staff to one or more chambers
- Pick permission level: receptionist, nurse, or manager
- Audit logs record who did what — full accountability
Open the live appointment display
~1 minPut a laptop or TV in your waiting room and open the live display. Patients see their serial, current call, and estimated wait — automatically.
- Works on any device with a modern browser
- Auto-refreshes — no page reload needed
- Patient names abbreviated for privacy on screen
💡 Tip:On a TV, press F11 for fullscreen — looks clean and professional.
Chapter 4
Daily Workflow — Appointments
How a typical day unfolds, from morning booking to evening close.
Receive bookings (online + reception)
DailyPatients book through your public page; receptionists add walk-ins from the dashboard. Both feed into the same calendar.
- Online booking is free for patients — no app needed
- Conflict-check prevents double bookings automatically
- Each appointment gets a serial number
Check in patients on arrival
~30 sec eachWhen a patient arrives, mark them as 'checked in'. The live display updates instantly and the patient sees their position.
- Check-in changes appointment colour on the calendar
- Patient is moved to the 'waiting' queue on the display
- Staff can record vitals at this stage if needed
Call the next patient
Per consultationTap 'In Progress' when you call the next patient. The live display advances and the waiting queue updates.
- One-tap to advance — no manual serial typing
- Visit type (new/old/follow-up) detected automatically
- Patient history opens with one more tap
Chapter 5
Write Prescriptions Like a Pro
From medicine autocomplete to a shareable digital copy in 2 minutes.
Start a new prescription
~30 secOpen the patient's profile or click 'New Rx' from the appointment. The patient's history loads on the side for context.
- Vitals — blood pressure, pulse, temperature, SpO2, weight
- Chief complaints, history, examination findings
- Previous prescriptions visible for reference
Add medicines with smart autocomplete
~30 sec per RxType the first few letters of any medicine. The 35,000+ database suggests options. Your most-used medicines surface first.
- Pick frequency: morning/noon/evening/night checkboxes
- Set duration and instructions (before/after food)
- Add custom medicines once — they save to your library
Use templates for common conditions
~10 secSave complete prescriptions as templates — 'Cold & Flu', 'Diabetes follow-up', 'Hypertension'. Load and adjust per patient.
- Templates include medicines, advice, and lab orders
- Edit on the fly — template is the starting point, not the final
- Build your template library over time
Share digitally or print
~10 secGenerate a shareable link, send via WhatsApp or SMS, or print directly. The same prescription, three delivery methods.
- WhatsApp share opens with a pre-filled message
- Patient opens the link on any phone — no app needed
- Print to A4, A5, or thermal — your saved template is used
Chapter 6
Take Payments & Track Money
Record what comes in, log what goes out, and see the picture at month-end.
Add payment methods
~2 min onceEnable cash, bKash, Nagad, card — whichever you accept. The receipt and reports use these labels.
- Add a bKash merchant number for digital collections
- Set default method to speed up daily entries
- Each method tracks separately in reports
Record payments at the counter
~15 sec eachWhen the patient pays, mark the appointment as paid with method and amount. Partial payments and dues are supported.
- Print receipt automatically after recording
- Discount support — record reason for audit
- Dues tracked till settled, never forgotten
Log daily expenses
~5 min/dayRent, supplies, staff salary, utilities — log every chamber expense by category. Upload receipts as you go.
- Category-wise breakdown helps spot leaks
- Image receipts compressed automatically
- View monthly trends to budget better
Review reports
~5 min/weekOpen daily, weekly, or monthly reports — appointments by chamber, revenue by method, referrer commissions, expense summaries.
- Compare months side-by-side to spot growth
- Filter by chamber, doctor, or referrer
- Export — your data, anytime
Chapter 7
Stay Connected with Patients
Automated SMS, promotional campaigns, and quick patient lookups.
Enable SMS follow-up reminders
~1 min onceTurn on automated SMS and patients get a reminder one day before their follow-up. Set the message template, then forget it.
- Customise the template — use your own tone
- Bengali or English — choose per patient preference
- SMS credits — pay as you go, no minimums
Send promotional / camp SMS
~5 min per campaignFilter patients by chamber, condition, or last-visit date. Compose a custom SMS and send to the entire list in one go.
- Health-camp announcement, vaccination drive, holiday notice
- Preview before sending — character count visible
- Delivery report shows successes and failures
Manage referrers
~5 min onceAdd doctors, diagnostic centres, or pharmacies who refer patients. Set per-referrer commissions and track every linked appointment.
- Fixed-amount or percentage commission
- Commission auto-calculated on every appointment
- Monthly statement per referrer — clean settlements
Frequently Asked Questions
Quick answers about getting started
How long does setup take?
Most doctors are ready to see their first appointment within 15 minutes — register, add one chamber, set your fees, and you're live.
Do my staff need separate licences?
No. Each plan includes a set number of staff seats. Receptionists, nurses, and assistants log in with their own credentials at no extra cost.
Can I import existing patients?
Yes. Bulk import via CSV is available — contact support and we'll help map your fields to ChamberBD.
What if I get stuck?
WhatsApp or call us at +880 1736-937161. Real humans, no chatbots — usually replies within minutes during business hours.
Need a hand? We're real humans.
Stuck on a step or want a personalised demo? WhatsApp us — most messages get a reply within minutes during business hours.